Refunds

• Self-serve: refund your latest purchase, in full, within 7 days of buying it, once per account, in the game: Looks > Shop > Purchases. No reason needed.
• What a refund does: it removes every item that purchase gave you, and the money goes back to the card you paid with.
• Automatic: a duplicate purchase, or a payment whose items never arrived, is refunded automatically. You do not need to ask.
• Everything else: all other purchases are final, except where the law requires otherwise. Your statutory rights are not affected.

The full terms cover purchases, delivery and what happens if Riventale closes.

Last updated 2026-10-04.

Riventale is made by Lattice Logic Pte. Ltd. (UEN 202610912N), 77 High Street, #10-12B High Street Plaza, Singapore 179433. Contact: support@latticelogic.app.